Client testimonials

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When my father passed away, my two siblings and I were all living far from one another, and we did not know where to begin with the inheritance procedures. At our first meeting, they recommended putting an overview of the assets into a single table and sharing the order of the procedures with everyone in advance. Following that advice helped us keep our discussions from becoming emotional. It also helped that we did not have to visit government offices ourselves to collect the family register records. When the agreement was ready, my older sister and I were able to say to each other, “We got through this without a dispute.” I think that was the biggest achievement.

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They reviewed a draft I had written myself. They changed what needed changing and kept what could stay. They also arranged an appointment with the notary’s office for me.

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The designation application involved so much paperwork that we decided we could not meet the deadline on our own and asked for help. They explained how the staffing and facility standards work at the outset, so we had an idea of the documents we needed to gather. They also attended the preliminary consultation with the authorities, allowing us to organize the points raised there and then.

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Being able to consult in Chinese meant I could check even the finer details. The list of required documents was easy to understand, and they also prepared an explanation of the documents I needed to request from my employer.

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The opening date was already set, and we had very little time to spare, but they planned backward to organize all the steps leading up to the public health center’s inspection.

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At the start, they checked one by one whether we met the requirements for management experience and technical personnel. They gave us specific guidance even on how to gather the missing documents, so we were able to divide up the work within the company. They also kept us informed of progress along the way until the license was granted.

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I asked them only to collect the family register records. They shared the documents through the cloud, which was convenient and reassuring. It was quick, too.